Three Wells Fargo Center, Charlotte, NC

Deliveries & Use of Dock

All deliveries occurring between the hours of 7:00 AM and 7:00 PM must be made using the service or freight elevators. In some instances, delivery personnel may use the passenger elevators but are required to use Rubbermaid brand hand carts (or their equivalent). These carts may be no larger than 24"X36". All deliveries must be made from the loading dock and not through the building entrance or Overstreet Mall access. All delivery personnel must sign in with the Dockmaster prior to making a delivery.

All deliveries (express mail couriers, caterers, Wells Fargo interoffice Mail) are restricted from use of the passenger elevators during the following business hours:

7:00 am - 9:30 am
11:30 am - 1:30 pm
4:30 pm - 6:00 pm

Violation of this policy will result in fines and / or banishment from the use of passenger elevators. There is a 30-minute time limit for delivery vehicles parking in the dock area during business hours. Unauthorized parking in the Loading Dock area is specifically prohibited, and violators will be towed.

Reserving Dock Space

All deliveries should be scheduled at least 24-hours in advance by e-mailing the Contractor Access Work Requests Form to the Help Desk or faxing it to 704-944-1821 to request a dock reservation.